FAQ Category: Warranty

What is PHI’s equipment warranty?

The equipment is warranted to be free from defects in material and workmanship under normal and proper usage when owned by the original Buyer. Seller’s sole obligation under this warranty is limited to replacing and repairing parts, which they may determine to be defective within the twelve (12) month warranty period. Seller will replace or repair, at its option, without charge, any part of any machine manufactured by Seller which proves to be defective in material or workmanship, provided the defective part is shipped to Seller’s factory, transportation charges prepaid, at any time within twelve (12) months from the date of shipment, and proves to be defective upon inspection by Seller. Results of ordinary wear and tear, improper operation or maintenance, or use of corrosive or abrasive materials shall not be considered a defect in material or workmanship. This warranty covers only those parts manufactured by Seller. Seller makes no warranty as to any other part, and Purchaser shall have, as to such part, only the benefit of such warranty as its manufacturer may give and which, by terms of such warranty, is available to Purchaser from the Seller. Any modifications to the equipment sold by Seller, which have not been authorized by Seller, void this warranty and any product liabilities.

If Seller repairs or replaces a part pursuant to the terms of this warranty, Seller’s warranty will not extend beyond twelve
(12) months from the original date of purchase of the machine.

In no event shall the Seller be responsible for any special, incidental, consequential or tort damages, damages arising from equipment downtime, or exemplary or punitive damages, whether resulting from loss of use, delay of delivery, loss of profits, loss of business or otherwise arising out of or in connection with the goods, the performance of the goods, or Seller’s provision of the goods or other events relating to the goods even if Seller has been advised of the possibility of such damages.

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